At Pranitha Naturals, we are committed to delivering your orders safely and on time. Please review our shipping policy below.

1. Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed on Sundays or public holidays.
• You will receive a confirmation message once your order is dispatched.

2. Shipping Time

• Delivery usually takes 3–7 business days depending on your location.
• Remote or rural areas may require additional time.
• Delivery timelines may vary due to courier delays or unforeseen circumstances.

3. Shipping Charges

• Shipping charges are calculated at checkout based on location and order weight.
• Free shipping offers (if any) will be clearly mentioned during promotions.

4. Order Tracking

• Once your order is shipped, tracking details will be shared via WhatsApp/SMS/email.
• Customers can track their shipment using the provided tracking link.

5. Delays & Issues

• While we strive for timely delivery, delays may occur due to:
  • Weather conditions
  • Transport disruptions
  • High demand or external factors
• Pranitha Naturals is not responsible for delays caused by courier partners.

6. Damaged or Lost Packages

• If your order arrives damaged, please contact us within 24 hours with photos/videos as proof.
• In case of lost shipments, we will coordinate with the courier partner to resolve the issue.

7. Incorrect Address

• Please ensure your shipping address and contact details are correct.
• We are not responsible for delivery failures due to incorrect or incomplete address details.

8. International Shipping

• Currently, we may offer shipping only within India (update if applicable).
• For international orders, please contact us directly.

9. Contact Us

For any shipping-related queries:

Pranitha Naturals
 Phone: +91 8973779779

 Website: https://pranithashop.com