Return & Refund Policy – KPNm Naturals

At Pranitha Naturals, we take great care in delivering high-quality natural handmade products. Due to the nature of our products, our return and refund policy is outlined below.

1. No Return Policy

• We do not accept returns on cosmetic products once they are delivered.
• This is to ensure hygiene, safety, and product integrity.

2. Damaged or Incorrect Products

• If you receive a damaged, defective, or wrong product, please notify us within 24 hours of delivery.
• You must provide clear photos or videos as proof.
• After verification, we will offer:
  • Replacement of the product, or
  • Refund (if replacement is not available)

3. Refund Policy

• Refunds are only applicable for approved cases (damaged or incorrect items).
• Once approved, refunds will be processed within 5–7 business days to the original payment method.

4. Non-Refundable Items

• Opened or used products
• Products damaged due to misuse or improper handling
• Products not reported within 24 hours of delivery
• Course fees or training program payments

5. Cancellation Policy

• Orders cannot be cancelled once they are processed or shipped.
• No cancellation or refund for confirmed course enrollments.

6. Important Note

• As our products are made with natural ingredients, slight variations in color, texture, or fragrance may occur. This does not qualify for return or refund.

7. Contact Us

For return or refund requests:

KPNm Naturals
Phone: +91 9487383215
Website: https://kpnnaturals.co.in